In my 20+ years I have seen Branding become dilute, abused and overused. It’s treated as aesthetics. You know, just governing tone, campaigns and content calendars. Something that can be “handled” by marketing. Quelle horreur! I'm sorry, but branding is decision-making infrastructure.

Isn't it time we rethink one of the marketing world's buzzwords: the marketing funnel? Today’s digital arena is a far cry from what it was in the 19th century when this models were conceptualised. So, is the funnel a trusty guide, or just a relic that doesn't quite align with our current reality? People, at their core, are driven by impulse, desires and survival. We often hear about consumer journeys as if they're sticking to some scripted path with clear checkpoints. But in